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Types of Gas

There are two types of gas for household use: urban gas and LP (Liquefied Petroleum) gas.


Urban Gas

LP Gas (propane gas)

Provision method

Underground gas pipes which run to gas meters in each household.

A serviceman will deliver a compressed gas cylinder to your home.

Supported appliances

Urban gas-specific

LP gas-specific


In Kagoshima City, only Nihon Gas. Please contact 250-5113 for installation.

Various companies

In general, those living in areas serviced by urban gas use urban gas, while those outside use LP gas.

Starting Use

When you first move in, you should contact the gas company to have them switch on the gas outlets. You need to be present for this, so you should book a date when you are available, and prepare the gas equipment. A serviceman will explain things to be careful of, and how to pay the gas bill, when he comes.

Discontinuing Use

When you wish to discontinue use due to moving, etc. you will need to complete some procedures. Please contact the gas company as soon as you have fixed a moving date. You should have ready your examination slip and receipt, as well as the following information:

  • Address
  • Name
  • Customer number (※as shown on your examination slip and receipt)
  • Date to discontinue use
  • Method of settling the outstanding bill
  • New address

Paying Your Bills

You can pay your electricity bills at your nearest convenience store, bank, or post office.
Automatic deductions from your bank or postal account can also be arranged.

Gas Leaks

If you smell gas (which is scented for this purpose) or the alarm goes off, please do the following:

  • Close all the gas valves, including the main one.
  • Extinguish all naked flames and cigarettes.
  • Open all windows and doors to allow ventilation.
  • LP gas, which is heavier than air, will gather at the bottom, so try and fan the gas outside.(Do NOT use electric fans or dryers.)
  • Turning appliances ON/OFF can cause sparks that may catch on fire with the gas, so do not touch them.
  • If you cannot get the leak under control, please contact the gas company and evacuate.
  • Notify your neighbors, and ask them not to light any fires. Evacuation may also be necessary.